3.19 install fails on Windows 10

QCAD Professional QCAD Installation and Upgrades
1

Trying to install 64-bit 3.19 on my Windows 10 1703 laptop.

No matter whether I run the MSI as my account (which is an administrator) or launch a command shell as administrator and run the MSI from there, I still get an error stating: “The installer has insufficient privileges to access this directory: C:\Users\Public\Desktop. The installation cannot continue. Log on as administrator or contact your system administrator.”. Retry fails and cancel rolls back the install.

If all it’s trying to do is install a shortcut on the all users desktop, is there a way to bypass that? Creating a shortcut after the fact is trivial.

I will (as a test) literally log out and back in as administrator, but I’ve never seen that as a requirement before and running anything as admin is the same.

Any ideas? Use the zip instead?

Thanks.

2

Yes. Or perhaps Google to find out how to install the MSI in your situation. I’m afraid I can’t help much with this as this seems to be a Windows issue.

3

OK, I had to re-enable the administrator account, login and run the installer. QCAD installed then, but why wouldn’t it work before? On another Win 10 laptop (with 3.18 at least) I ran into no such issues. I’ll see if it happens when I take it to 3.19. This particular laptop was built up and then attached to a domain which is no longer available (at the moment). But my account is local, not domain, and a member of Administrators. There should be no issue with cached credentials, etc.

Once again, Microsoft’s idea of “you’re an administrator, except not REALLY an administrator” strikes again. Sigh *nix is so much easier. :wink: Weird. But it’s working now, so onward… :slight_smile: